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At Turkey Life Style Co., we want you to be completely satisfied with your purchase. If you are not satisfied with your purchase, you may return or exchange it subject to the terms and conditions set forth in this Returns & Exchange Policy.
All exchanges and returns would need to be raised within 10 days of the invoice date for Singaporeorders, and 20 days for overseas orders. For local deliveries, there is an option to exchange at any of our boutiques within Singaporeor through our online portal at www.company.com. All requests for returns however, would need to be strictly made online at www.company.com for both local and overseas deliveries.
If you are not completely satisfied with your purchase, you may return it within 14 days of delivery for a refund. To be eligible for a return, the item must be in its original condition with all tags and packaging intact. You will be responsible for the cost of return shipping. To initiate a return, please contact our customer service team at info@tarkeylifestyle.com We will provide you with a return authorization number and instructions on how to return the item. Once we receive the returned item and verify its condition, we will process your refund within 7-14 business days. Please note that the original shipping charges are non-refundable.
If you would like to exchange an item, you may do so within 14 days of delivery. To be eligible for an exchange, the item must be in its original condition with all tags and packaging intact. You will be responsible for the cost of return shipping as well as the shipping cost for the exchanged item.
To initiate an exchange, please contact our customer service team at exchanges@turkishmensclothing.com. We will provide you with an exchange authorization number and instructions on how to exchange the item.
Once we receive the exchanged item and verify its condition, we will process the exchange within 7-14 business days.
Damaged or defective items If you receive a damaged or defective item, please contact our customer service team at customerservice@turkishmensclothing.com within 48 hours of delivery. We will provide you with instructions on how to return the item for a replacement or refund.
Final sale items Please note that items marked as final sale are not eligible for returns or exchanges.
If you have any questions about our Returns & Exchange Policy, please contact us at info@turkishmensclothing.com. We are always here to assist you with any questions or concerns you may have.
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